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Self Service Kiosk

Project type

Product Design & UI/UX

Industry

Food and Beverage

Tools

Figma

The *Stadium Self-Service Food & Beverage Kiosk* is a digital ordering experience designed for sports venues in the UK, enabling visitors to quickly browse, select, and purchase food and beverages through a self-service interface.

The goal of the project was to create a clear, intuitive, and efficient kiosk experience that could support high-volume environments where speed and ease of use are critical. The interface needed to help users make decisions quickly while keeping the ordering process simple and accessible.

One of the main design challenges was translating the business requirements into an experience that worked effectively within a physical kiosk environment. This required exploring different UI and UX approaches, establishing a clear interaction hierarchy, and considering how users would navigate the experience under time pressure in a busy stadium setting.

The design focuses on speed, clarity, and ease of interaction. Large touch targets, clear product presentation, straightforward navigation, and a simplified ordering flow help users move efficiently from browsing to selection and purchase.

AI-Assisted Design Process

AI was integrated into the project from the early definition stage through prototyping. I used AI tools to help explore product directions, structure requirements, develop user flows, challenge assumptions, and rapidly test different interaction and layout concepts.

The final solution was developed in Figma and prepared for handoff to the R&D team. In addition to the core product experience, I created supporting visuals and designs for the company’s website and promotional marketing materials.

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